Shipping policy

Shipping Policy:

At Empower Modestwear, we strive to ensure your order reaches you as quickly and smoothly as possible. Please read our shipping policy below.

Processing Time:

All orders are processed within 1–3 business days (excluding weekends and holidays).

During peak seasons, launches, Ramadan, or Eid periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Within Canada:

We currently ship across Canada using trusted carriers such as Canada Post and other courier services.

Shipping times may vary depending on your location and selected shipping method.

Once your order has been shipped, you will receive a tracking number via email.

Estimated delivery times:

• Standard Shipping: 2–8 business days

• Expedited Shipping: 1–4 business days

International Shipping:

We offer international shipping to selected countries.

Delivery times vary depending on destination and customs processing.

Please note:

Customers are responsible for any custom duties, taxes, or import fees imposed by their country.

We are not responsible for delays caused by customs clearance.

Order Tracking:

Once your order has been dispatched, a tracking number will be emailed to you. Please allow up to 24–48 hours for tracking information to update.

Delayed or Lost Packages:

While we do our best to ensure timely delivery, occasional courier delays may happen and are beyond our control.

If your parcel is delayed:

We will work with the shipping carrier to investigate and provide updates.

In the event a package is confirmed lost, we will assist in filing a claim and offer a suitable resolution, including a replacement or refund where applicable.

Incorrect Address:

Please ensure your shipping address is entered correctly at checkout.

Empower Modestwear is not responsible for parcels delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

Contact Us:

If you have any questions regarding your order or shipping, please contact us: info@empowermodestwear.com and we’ll be happy to assist you.

Thank you for choosing Empower Modestwear — we truly appreciate your support and trust in our small business.

You can adjust the delivery timelines to match what you actually offer (especially since you usually ship from Canada and prefer Canada Post).